Shipping & delivery

We work directly with Australian distributors and a small number of specialist manufacturers overseas. Your parts ship from whoever holds the stock, so delivery time depends on where each part is coming from — not on a generic promise.

Parts are sent straight from our partners' warehouses to you, so the packaging or shipping label may carry a partner's name rather than ours.

• Australian warehouses: usually 2–8 business days from order to your door.
• International suppliers: usually 8–21 business days, including international freight.
• Made-to-order and backordered parts take longer. The product page tells you before you buy.
• Wheels ship as a set of four, once our team has confirmed the fitment with you. See Wheel orders.

Every product page shows its own estimate, calculated from that part's supplier. Business days exclude weekends and public holidays.

• Free standard shipping on orders over $250.
• Standard: flat $14.95 per order under $250.
• Express: $24.95 per order. Express speeds up the courier leg for parts held in Australian warehouses — it can't shorten supplier lead times or international freight. Some items can't be sent express, so checkout only offers it when everything in your order can.

You pay shipping once per order, however many parcels it arrives in. All prices are in AUD. We're not registered for GST, so no GST is charged.

Wheels are sold and shipped as a set of four. Tyres aren't included unless the product says so.

Before we order your wheels, our team confirms the fitment with you: your car, and any brake, suspension or tyre changes. Your wheels ship once that's done.

If your order includes parts from different suppliers, they'll arrive separately — often on different days. That's normal, and it means nothing waits around for the slowest item.

You'll get a dispatch email with tracking for each parcel, and your order stays with us from start to finish.

We email tracking details as soon as each parcel is dispatched. If tracking hasn't moved for a few business days, contact us with your order number and we'll chase it with the carrier and the supplier.

We deliver Australia-wide, including regional and remote areas. Remote deliveries — parts of WA, the NT, far north Queensland and Tasmania — can take a few extra business days.

• Large items such as wheels, bull bars and canopies need a street address and may need a signature.
• We can't deliver to PO boxes or parcel lockers: our suppliers' couriers need a street address, so please use a home or work address.
• We currently ship to Australian addresses only.

Some specialist parts — often carbon and made-to-order pieces — ship directly from the manufacturer overseas. The product page shows when a part ships internationally, and the price you see is in AUD.

Carbon fibre parts marked “Made to order” are made for your order by our carbon fibre manufacturing partner overseas and sent to you from there. Before you buy, the product page shows the lead time, including the time to make the part, or tells you the dispatch date will be confirmed by email.

Import duties and charges: nothing extra for you to pay. If any duty, GST or clearance fee applies to a part from our international partners, we pay it, not you — the price at checkout is the total.

Check your parcel when it arrives. If anything is damaged, missing or not what you ordered, keep the packaging, take a few photos and contact us as soon as you can. We'll arrange a replacement or refund — and the return freight — at no cost to you.

This never limits your rights under the Australian Consumer Law. See Returns and Warranty for the detail.